The Coronavirus Disease 2019 (COVID-19) was officially labeled this week as a pandemic, according to the World Health Organization (WHO). As of this week there have been more than 120,000 confirmed cases in 114 countries. The CDC has responded aggressively to the pandemic, taking swift action to help stop the spread of the virus. You can read more about their actions here. They’ve also provided a number of recommendations and suggestions for communities, schools and businesses.

Maid to Shine is committed to the health and well-being of all our clients and our staff. We are monitoring the situation closely and taking added precautions to ensure that your homes are well protected. There are steps that you can take to ensure that you and your family are being extra cautious during this time. Most importantly, and this cannot be stressed enough, wash your hands frequently with soap and water. Additionally, you can do a few extra spot cleanings between your maid visits to keep your home clean and disinfected. Follow our recommendations for cleaning tips during cold and flu season.

Here’s some information on the added precautions we’re taking during this time. The goal of these procedures is to protect our clients and employees by taking active measures to prevent the spread of the coronavirus.

Our Employees

• Employees who are sick (or have flu-like symptoms, a fever or a cough) will not come to work. Every effort will be made to find a replacement so that cleaning appointments continue as normal.
• Employees who believe they may have been exposed to the coronavirus need to be tested and receive a negative result before coming to work.
• As always, our employees wash their hands with soap and water when entering a client’s home and before leaving.
• Our employees will be extra vigilant about disinfecting surfaces in their own homes and vehicles.
• If requested, our employees will wear gloves and a mask when cleaning your home.

Our Clients

• We will waive the cancellation fee for all cancellations related to anyone in the client’s home being sick.
• We will not send a sick employee into your home. Employees with any symptoms will be sent home immediately.
• To protect our employees and other clients, we will not clean homes if anyone in the home is sick. We ask that you reschedule your appointment in the case that someone in your home is showing symptoms of COVID-19 or flu symptoms.

Again, we are committed to the health and well-being of our clients and our employees. If you have questions regarding our cleaning policies, check out the FAQ page on our website or contact us via phone or email.